If plans change
Cancellation & Refund Policy
Cancelling or changing a booking, what happens if pandit ji cannot come, and how any money paid online is refunded.
Last updated 31 October 2026
01While the booking is waiting for confirmation
Cancel free, at any time, from My Bookings — or call or WhatsApp us. Nothing has been charged, so nothing needs to be refunded.
02After the booking is confirmed
Call or WhatsApp us on +91 93364 11150 to cancel or change it — as early as you can, because pandit ji keeps that time for you and the samagri may already be arranged. (While My Bookings still shows a Cancel button for the booking, you can also cancel there.)
03Changing the date or time
Call or WhatsApp us and we agree a new date, time or muhurat with you and pandit ji. Or cancel while it is free and book again.
04If you decline the dakshina
For a puja marked "Dakshina on confirmation", you are told the dakshina before the booking is confirmed. If you decide not to go ahead, tell our team — nothing is charged.
05If pandit ji cannot come
We tell you as soon as we know and offer another pandit ji or another time, or close the booking at no cost. You are never charged for a puja that did not happen.
06Samagri
If you asked pandit ji to bring the samagri and cancel after it has been bought for your puja, our team tells you before any amount for it is kept. Samagri you arranged yourself stays yours.
07Not happy with the puja
Tell us within 48 hours at vedpurohitofficial@gmail.com or on +91 93364 11150. We look into it with pandit ji and, where it is fair, refund in part or in full.
08When you get a refund
If you paid online and the puja was not performed — it did not happen, or the booking was cancelled while free or by us — you get a full refund. If you were charged more than the dakshina confirmed with you, the extra is refunded.
09How and when refunds are paid
A refund goes back to the same method you paid with (UPI, card, net-banking or wallet) — never in cash and never to a different account. It is issued within 5–7 working days of the cancellation or of our confirming the refund; your bank may take a little longer to show it.
10If you paid in cash
Tell us within 48 hours if something went wrong — we look into it and help put it right or return the money.
11How to ask
Open the booking in My Bookings, or reach us at +91 93364 11150 (call or WhatsApp) or vedpurohitofficial@gmail.com, with your booking details and what happened. A person replies.
A question before you book?
Ask us about the puja, the muhurat, the samagri or the dakshina — a person answers, and nothing is charged for asking.
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